Healthy Care Limited Website Privacy Statement
Last Reviewed 22/06/2020
Healthy Care Office 17 Pinnacle House PE1 5YD 01733 857740
www.healthy-care.co.uk Page 1 of 5
We are Healthy Care Ltd, a company in England.
Our company number is: 10496184
Our registered address is: Office 17 Pinnacle House
Newark Road, Peterborough, PE1 5YD
Opening Statement
At Healthy Care Ltd. We are committed to ensuring that your privacy is protected. We comply with the General Data
Protection Regulation ((EU) 2016/679) (“GDPR”) unless and until the GDPR is no longer directly applicable in the
UK, together with any national implementing laws, regulations and secondary legislation as amended or updated
from time to time in the UK, and any successor legislation to the GDPR and the DPA (together “Data Protection
Legislation”). We are the data controller of data you pass to us pursuant to this policy. Our Data Protection Officer
can be contacted at healthy-care@outlook.com
This Privacy Policy [together with our website terms and conditions and Cookie Policy] sets out how we collect
personal information from you and how the personal information you provide will be processed by us. By visiting
the website at www.healthy-care.co.uk (the “Website”) you are accepting and consenting to the practices
described in this Privacy Policy. If you do not consent, please do not submit any personal data to us.
Under no circumstances will we sell your information to other parties. Your data is used and stored for our
business use and processes.
What information does Healthy Care Ltd hold and how will we use it?
Information you give Healthy Care Ltd: You may give us information about you by completing enquiry forms on
the website or by requesting via the website that we send you marketing information. The information you give us
may include your name, email address, address/location and phone number etc.
We will retain this information while we are corresponding with you or providing services to you or to a Service User
you represent. We will retain this information for [insert the relevant retention period for the types of personal data
listed above. If it is not possible to insert the retention period, explain the criteria Healthy Care Ltd uses for
determining how long it will retain the personal data. Refer to the Records Management Code of Practice for Health
and Social Care if required].
Information Healthy Care Ltd collects about you: Healthy Care Ltd may collect the following information from
you when you visit the website:
 Technical information, including the Internet protocol (IP) address used to connect your computer to the
Internet, your login information, browser type and version, time zone setting, browser plug-in types and
versions, operating system and platform; and
 Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and
from the website (including date and time), products you viewed or searched for, page response times,
website errors, length of visits to certain pages, page interaction information, methods used to browse
away from the page and any phone number used to call our helpline
We retain this information for the relevant retention period.
Information we receive from other sources: This includes information we receive about you when you use other
websites operated by us or other services we provide. This information may include your name, email address,
postal address and phone number. We will retain this information for [insert the relevant retention period for the
types of personal data listed above. If it is not possible to insert the retention period, explain the criteria Healthy
Care Ltd uses for determining how long it will retain the personal data].
Healthy Care Limited Website Privacy Statement
Last Reviewed 22/06/2020
Healthy Care Office 17 Pinnacle House PE1 5YD 01733 857740
www.healthy-care.co.uk Page 2 of 5
Use Made of the Information
Healthy Care Ltd may use the information we receive and/or collect about you to:
 Fulfil our obligations under any contract that we have entered into with you or with a Service User that you
represent, and to provide you or the relevant Service User with information or services that you or the
Service User has requested
 Send you newsletters and marketing information if you have consented to us doing so
 Notify you of products and services that we feel may interest you, or permit third parties to do so if you
have provided the appropriate consent
 Monitor website usage and provide statistics to third parties for the purposes of improving and
developing the website and the services we provide via the website
Healthy Care Ltd processes personal information for certain legitimate business purposes, which include
some or all the following:
 Where the processing enables Healthy Care Ltd to enhance, modify, personalise or otherwise improve the
website, its services orcommunications
 To identify and prevent fraud
 To enhance the security of the network and information systems of Healthy Care Ltd
 To better understand how people interact with the websites of Healthy Care Ltd
 To administer the website and carry out data analysis, troubleshooting and testing; and
 To determine the effectiveness of promotional campaigns andadvertising
If we obtain consent from you to do so, we may provide your personal details to third parties so that they can
contact you directly in respect of services in which you may be interested.
Where we are processing personal data that we have obtained via the website on the basis of having obtained consent
from you, you have the right to withdraw your consent to the processing of your personal data at any time. If you
would like to withdraw your consent or prefer not to receive any of the above-mentioned information (or if you only
want to receive certain information from us) please let us know by contacting us via the following webpage
https://healthy-care.co.uk/contact/ Please bear in mind that if you object, this may affect our ability to carry out
the tasks above for yourbenefit.
If you wish to have your information removed from our database or if you do not want us to contact you for
marketing purposes, please let us know by emailing us at healthy-care@outlook.com and we will take steps to
ensure that this information is deleted as soon as reasonably practicable.
We will not share, sell or distribute any of the information you provide to us (other than as set out in this
policy) without your prior consent, unless required to do so by law.
We may carry out automated decision-making using the personal data you provide to us. We do so to [insert an
explanation about the automated decision-making (including profiling) that you carry out. You should explain the
logic involved and the significance and potential consequences for the Data Subject. For example, if you track
their behaviour on your website to send targeted advertising, explain this process. If you do not carry out any
automated decision making, you can delete this policy entry].
How Safe is your Information?
Where we have given you (or where you have chosen) a password which enables you to access certain parts of
the website, you are responsible for keeping this password confidential. We ask you not to share a password
with anyone.
Protecting your security and privacy is important to us and we make every effort to secure your information and
maintain your confidentiality in accordance with the terms of the Data Protection Legislation. The website is
protected by various levels of security technology, which are designed to protect your information from any
unauthorised or unlawful access, processing, accidental loss, destruction and damage.
We will do our best to protect your personal data but the transmission of information via the Internet is not
completely secure. Any such transmission is therefore at your own risk.
Healthy Care Limited Website Privacy Statement
Last Reviewed 22/06/2020
Healthy Care Office 17 Pinnacle House PE1 5YD 01733 857740
www.healthy-care.co.uk Page 3 of 5
Disclosure of your Information
We may share your personal information with any member of our group, which means our subsidiaries, our
ultimate holding company and its subsidiaries, as defined in section 1159 of the Companies Act 2006. We may
share your information with selected third parties including:
 Business partners, suppliers and sub-contractors for the performance of any contract we enter with them or
you
 Third parties who may wish to contact you in respect of services or products they offer or sell which may be
of interest to you, provided we receive your consent to such disclosure; and/or advertisers and advertising
networks that require the data to select and serve relevant adverts to you and analytics and search engine
providers that assist us in the improvement and optimisation of the website
Please note we may need to disclose your personal information where we:
 Sell any or all our business or assets or we buy another business or assets in which case we may
disclose your personal data to the prospective buyer or seller
 Are under a legal duty to comply with any legal obligation or to enforce or apply our terms and conditions; or
 Need to disclose it to protect our rights, property or the safety of our customers or others, including the
exchange of information with other companies, organisations and/or governmental bodies for the
purposes of fraud protection and credit risk reduction
Where we Store your Personal Data
The data that we collect from you may be transferred to, and stored at, a destination within the European
Economic Area (“EEA”) because our website is hosted on a server that is not registered to our business
destination. By submitting your personal data, you agree to this transfer, storing or processing. Healthy Care Ltd
will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this
Privacy Policy. If a finding of adequacy hasn’t been made by the EC Commission in respect of the country to which
the data is transferred, we will only transfer it where there are appropriate safeguards in place, including the use of
EU standard contractual clauses or an intragroup agreement.
Your Rights in Respect of your Data
If any of the information you provide to us via the website changes, please let us know as soon as possible so
that we can make the necessary changes to the information we hold for you on our database. If you wish to
make any changes to your information, please contact us via the following webpage [insert webpage link].
If you wish to access or rectify the information we hold about you, or request that such information be transmitted
directly to another data controller, please contact us via the following webpage [https://healthy-care.co.uk/contact/
We shall process your request to access your information within one month of receipt, or we’ll let you know within
that timeframe if we need more information from you. We will process your request free of charge.
To request that your information is deleted or if you wish to restrict or object to the processing of your
information, please contact us via the following webpage [insert webpage link].
If you have any complaints about our use of your personal data, please contact us. You also have the right to
complain to the relevant supervisory authority in your jurisdiction. In the UK, the supervisory authority is the
Information Commissioner’s Office. Contact details for the ICO can be found at https://ico.org.uk/.
If you have any further queries or comments on our Privacy Policy, please contact us via the following webpage
[insert webpage link] or you can contact us by emailing [insert email address]. We also welcome your views about
our website and our PrivacyPolicy.
Healthy Care Limited Website Privacy Statement
Last Reviewed 22/06/2020
Healthy Care Office 17 Pinnacle House PE1 5YD 01733 857740
www.healthy-care.co.uk Page 4 of 5
COOKIES WEBSITE STATEMENT
Cookies are small text files which a website may put on your computer or mobile device when you first visit the
website. The cookies will help the website recognise your device the next time you visit. Web beacons or other
similar files can also do the same thing. We use the term “cookies” in this policy to refer to all files that collect
information in this way.
We use cookies to distinguish you from other users of the website. This helps us to provide you with a good
experience when you use the website and also allows us to improve the services we provide to you. On revisiting
the website, we will be able to obtain information about your previous visits and about your computer including
where available, your IP address, operating system and browser type, for system administration [and to report
aggregate information to our advertisers] [insert an explanation about the information your cookies collect if it is
necessary to expand on this]. [If you do not report aggregate information to advertisers, you can delete the
foregoing policy entry]. This is statistical data about your browsing actions and patterns and does not identify
you. For the same reason, we may obtain information about your general internet usage by using a cookie file
which is stored on the hard drive of your computer.
We use the following cookies:
 Strictly necessary cookies. These are cookies that are essential in order to enable you to move
around the website and use its features, such as accessing secure areas of the website. Disabling them
may mean you are not able to access parts of our website.
 [Analytical or performance cookies. We use these cookies to collect information about how visitors
use the website, for instance, which pages visitors go to most. This helps us to improve the way our
website works, for example, by ensuring that users are finding what they are looking for easily. Some
of these cookies are known as analytic cookies which allow us to monitor website traffic using industry-accepted third parties.] [If you do not use analytical or performance cookies, you can delete this
policy entry.]
 Functionality cookies. These cookies are used to recognise you when you return to our website and
to remember changes you have made to things such as text size, fonts and other parts of the website
you can change so we can personalise our content for you.
 [Targeting cookies. We use these cookies to record your visit to our website, the pages you have
visited and the links you have followed. We will use this information to make our website and the
advertising displayed on it more relevant to your interests. We may share this information with third
parties for this purpose.] [If you do not use targeting cookies, you can delete this policy entry].
For more details on the specific cookies we please refer to out full CookiePolicy. That is available on request from
healthy-care@outlook.com
[Please note that third parties (such as advertising networks and providers of external services) may also use
cookies on the website, over which we have no control. These cookies are likely to be analytical cookies,
performance cookies or targeting cookies.
Most browsers accept cookies automatically, but you can change your cookie preferences by adjusting your
browser settings to refuse the setting of all or some cookies if you prefer. You can usually do this by visiting the
“options” or “preferences” menu on your browser. Please note, however, that if you do this and choose to block all
cookies (including essential cookies) we cannot guarantee that your experience will be as fulfilling as it would
otherwise be, and you may not be able to access all or parts of our website.
Where we collect personal data as part of our use of cookies on the website, we will do so in accordance with
our Privacy Policy that is available upon request from healthy-care@outlook.com
Healthy Care Limited Website Privacy Statement
Last Reviewed 22/06/2020
Healthy Care Office 17 Pinnacle House PE1 5YD 01733 857740
www.healthy-care.co.uk Page 5 of 5
Company: Healthy Care Ltd
Company Number: 0496184
Address: Office 17 Pinnacle House
Newark Road, Peterborough, PE1 5YD
Tel: 01733 857740
Website: healthy-care.co.uk
Email: healthy-care@outlook.com
End of Document.